About 9/11 Memorial & Museum
Built on the foundations of the original Twin Towers, the museum and twin reflecting pools commemorate the victims of the September 11 attacks.
Founded in 2014, 9/11 Memorial & Museum has been welcoming visitors for over 12 years. Today it draws approximately 3,000,000 visitors annually, making it one of the most-visited memorial & remembrance museums in the world. Located in New York, United States, the museum holds a rating of 4.8 out of 5 based on 78,000 traveller reviews, reflecting its enduring appeal to both first-time visitors and returning enthusiasts.
Why 9/11 Memorial & Museum ranks #39
Our editorial ranking blends data from TripAdvisor Travelers' Choice awards, AECOM/TEA annual attendance figures, and coverage in leading travel publications including Condé Nast Traveler, Time Out, National Geographic and The Times. Ranking at #39, 9/11 Memorial & Museum is one of the fifty most acclaimed museums on our composite index — a destination that serious museum-goers and casual visitors alike should have on their list. Key recognitions include: TripAdvisor Travelers' Choice.
Must-see highlights
With a recommended visit time of 2–3 hours, planning your route through 9/11 Memorial & Museum is essential. Here are the standout works and spaces that should be at the top of your list:
- ◆Reflecting Pools at footprints of Towers
- ◆Foundation Hall slurry wall
- ◆Last Column
- ◆Survivors' Stairs
- ◆In Memoriam exhibition
- ◆Historical Exhibition
Recognition & awards
9/11 Memorial & Museum has received recognition from multiple authoritative sources in the museum and travel industry:
Planning your visit
Opening hours: Daily 9:00–19:00 (Wed–Sun until 19:00).
How long to spend: Most visitors recommend setting aside 2–3 hours for a thorough visit. If you are short on time, focus on the highlights listed above and consider purchasing a skip-the-line ticket to maximise your time inside.
Getting there: 9/11 Memorial & Museum is located in New York, United States at coordinates 40.7115°N, -74.0134°E. View on Google Maps →
Visitor tips: The museum is manageable in a single visit, but arriving early helps you avoid peak crowds. Check the official website for any temporary closures, special exhibitions and advance booking requirements.
History of 9/11 Memorial & Museum
9/11 Memorial & Museum was established in 2014, making it a relatively modern institution. Over the decades, it has grown from its original collection to become a major cultural landmark in New York. With 3,000,000 annual visitors, it plays a vital role in United States's cultural tourism economy and stands as one of the most important memorial & remembrance museums in the Americas region.
Other top memorial & remembrance museums
If you enjoy memorial & remembrance museums like 9/11 Memorial & Museum, you may also want to explore these highly-ranked institutions in the same category:
- #33Yad VashemJerusalem, Israel
- #34Memorial and Museum Auschwitz-BirkenauOświęcim, Poland
- #35United States Holocaust Memorial MuseumWashington, United States
- #36Anne Frank HouseAmsterdam, Netherlands
- #40Hiroshima Peace Memorial MuseumHiroshima, Japan
More museums in New York
New York is home to 9 museums on our editorial ranking. If you are visiting the city, consider combining your trip to 9/11 Memorial & Museum with these nearby institutions:
- #2The Metropolitan Museum of Art🖼️ Art & Encyclopedic
- #11Museum of Modern Art (MoMA)🎨 Modern & Contemporary
- #16American Museum of Natural History🦖 Natural History
- #25Solomon R. Guggenheim Museum🎨 Modern & Contemporary
- #57Whitney Museum of American Art🎨 Modern & Contemporary
- #114MoMA PS1🎨 Modern & Contemporary
- #115Brooklyn Museum🖼️ Art & Encyclopedic
- #116Frick Collection🖼️ Art & Encyclopedic
Frequently asked questions
What are the opening hours of 9/11 Memorial & Museum?
Daily 9:00–19:00 (Wed–Sun until 19:00). We recommend checking the official website before your visit as hours may change on public holidays or during special events.
How long should I spend at 9/11 Memorial & Museum?
Most visitors recommend spending 2–3 hours for a comprehensive visit. If you are short on time, prioritise the must-see highlights listed above.
Where is 9/11 Memorial & Museum located?
9/11 Memorial & Museum is located in New York, United States. The exact coordinates are 40.7115°, -74.0134°. You can find directions via Google Maps.
What is 9/11 Memorial & Museum known for?
Bedrock of the original World Trade Center. Key highlights include Reflecting Pools at footprints of Towers, Foundation Hall slurry wall, Last Column. The museum holds a 4.8/5 rating from 78,000 reviews.
How many people visit 9/11 Memorial & Museum each year?
9/11 Memorial & Museum receives approximately 3,000,000 visitors per year, making it one of the most-visited museums in United States.
When was 9/11 Memorial & Museum founded?
9/11 Memorial & Museum was founded in 2014, making it 12 years old. It is categorised as a memorial & remembrance museum in our directory.





